Customer Satisfaction Survey 

1. Please check () the category that best describes your experience with Chemionics Corporation's product and service ("Supplier Activities") as it relates to meeting your requirements or specifications in each activity.

2. Please also check () the "Importance" column to indicate how important each activity is to your operation.
( H = Highly Important, M = Moderately Important, L = Least Important)

Supplier Activity Importance Our Performance Understanding Your Application Needs H M L Exceeding Expectations Meeting Requirements Consistently Meeting Requirements Most Of The Time Meeting Requirements Some Of The Time Meeting Requirements Rarely Supplier Activity Importance Our Performance Providing Solutions to Your Application Needs H M L Exceeding Expectations Meeting Requirements Consistently Meeting Requirements Most Of The Time Meeting Requirements Some Of The Time Meeting Requirements Rarely Supplier Activity Importance Our Performance Selection of Product and Packaging Options H M L Exceeding Expectations Meeting Requirements Consistently Meeting Requirements Most Of The Time Meeting Requirements Some Of The Time Meeting Requirements Rarely Supplier Activity Importance Our Performance Competitiveness in Pricing H M L Exceeding Expectations Meeting Requirements Consistently Meeting Requirements Most Of The Time Meeting Requirements Some Of The Time Meeting Requirements Rarely Supplier Activity Importance Our Performance Order Filled Accurately H M L Exceeding Expectations Meeting Requirements Consistently Meeting Requirements Most Of The Time Meeting Requirements Some Of The Time Meeting Requirements Rarely Supplier Activity Importance Our Performance Ability to Fulfill Urgent Orders and Flexible to Your Needs H M L Exceeding Expectations Meeting Requirements Consistently Meeting Requirements Most Of The Time Meeting Requirements Some Of The Time Meeting Requirements Rarely Supplier Activity Importance Our Performance On-time Delivery of Properly Packaged Shipment H M L Exceeding Expectations Meeting Requirements Consistently Meeting Requirements Most Of The Time Meeting Requirements Some Of The Time Meeting Requirements Rarely Supplier Activity Importance Our Performance Invoice Accuracy H M L Exceeding Expectations Meeting Requirements Consistently Meeting Requirements Most Of The Time Meeting Requirements Some Of The Time Meeting Requirements Rarely Supplier Activity Importance Our Performance Product Lot-to-Lot Consistency H M L Exceeding Expectations Meeting Requirements Consistently Meeting Requirements Most Of The Time Meeting Requirements Some Of The Time Meeting Requirements Rarely Supplier Activity Importance Our Performance Product Performance and Reliability H M L Exceeding Expectations Meeting Requirements Consistently Meeting Requirements Most Of The Time Meeting Requirements Some Of The Time Meeting Requirements Rarely Supplier Activity Importance Our Performance Knowledge of Technical Support H M L Exceeding Expectations Meeting Requirements Consistently Meeting Requirements Most Of The Time Meeting Requirements Some Of The Time Meeting Requirements Rarely Supplier Activity Importance Our Performance Product and Service Innovation H M L Exceeding Expectations Meeting Requirements Consistently Meeting Requirements Most Of The Time Meeting Requirements Some Of The Time Meeting Requirements Rarely Supplier Activity Importance Our Performance Ease of Product Return Process H M L Exceeding Expectations Meeting Requirements Consistently Meeting Requirements Most Of The Time Meeting Requirements Some Of The Time Meeting Requirements Rarely Supplier Activity Importance Our Performance Satisfaction of Complaint Resolution H M L Exceeding Expectations Meeting Requirements Consistently Meeting Requirements Most Of The Time Meeting Requirements Some Of The Time Meeting Requirements Rarely Supplier Activity Importance Our Performance Overall Management Responsiveness H M L Exceeding Expectations Meeting Requirements Consistently Meeting Requirements Most Of The Time Meeting Requirements Some Of The Time Meeting Requirements Rarely Back to Top Chemionics Corporation Customer Expectation & Satisfaction Survey 1. How would you rank your overall satisfaction with Chemionics Corporation as a supplier? 1 - Poor 5 - Excellent Please Check One: 1 2 3 4 5 2. What one product or service activity do you value the most in your experience doing business with Chemionics Corporation? 3. What product or service activity could we improve to enhance your experience doing business with Chemionics Corporation? 4. What product or service that is important to your operation would you like to see Chemionics Corporation offer in the future? 5. How likely would you be to recommend Chemionics Corporation to another company? 1 - Not Likely 5 - Highly Likely Please Check One: 1 2 3 4 5 Your Name: Your Position: Your Company: To complete your request please enter the 5 character security code.The entry of this code helps improve performance by preventing automated scripts. request new code Please return the completed survey by clicking the 'Submit Survey' button or via fax to 330.733.9346 or mail to: Chemionics Corporation 390 Munroe Falls Road Tallmadge, Ohio 44278 Attn: Survey We Value Your Opinion & Thank You For Your Time Helping Us to Serve You Better! Back to Top